Privacy Policy

TORIMICH ("we," "us," or "our") establishes the following Privacy Policy regarding the handling of personal information obtained through this website and our experience reservation services.

Personal Information Protection Policy

We establish the following personal information protection policy, build a system for protecting personal information, and promote the protection of personal information by ensuring thorough awareness of and commitment to its importance.

Management of Personal Information

We keep your personal information accurate and up to date, and take necessary security measures to prevent unauthorized access, loss, damage, falsification, and leakage of personal information, thereby ensuring its strict management.

Information Collected and Purpose of Use

When making a reservation for our services, you may be asked to register the following information.

・Your name

・Email address

・Phone number

・Number of participants and preferred date/time

・Whether you speak Japanese, and your primary language (if Japanese is difficult)

・Other information included in your inquiry or reservation

Information we receive is used within the scope of the following purposes.

・Managing your reservation and providing guidance on the day of the experience

・Processing payments (for services that involve payment collection through a payment agency)

・Sharing necessary information with partner businesses conducting the experience or handling the reservation (to prepare for your visit and confirm your reservation)

・Responding to and communicating with you regarding inquiries

・Handling cancellations and refunds (where applicable)

Disclosure and Provision of Personal Information to Third Parties

We properly manage the personal information we receive from you and will not disclose it to third parties except in the following cases.

・Where you have given your consent

・Where necessary for the provision of our services, disclosure to a payment agency, or to a partner business conducting the experience or handling the reservation

・Where disclosure is required by law

Security Measures for Personal Information

For services involving payment, payment information is processed through the payment agency's payment system, and we do not retain card information itself. We also take necessary measures to ensure the accuracy and security of other personal information we receive.

Inquiries from the Data Subject

If you wish to inquire about, correct, or delete your own personal information, we will respond after confirming your identity.

Compliance with Laws and Review of this Policy

We comply with applicable Japanese laws and other norms regarding the personal information we hold, and will review and improve this policy as appropriate.

Contact

For inquiries regarding the handling of personal information, please contact us below.

TORIMICH — Contact us here